We are so confident in our service we offer a 12 month satisfaction guarantee
The landlords pension is so confident that you’ll be happy with your property pension that if within the first twelve months you have any cause for complaints, then we will refund all of the fees that you’ve paid to establish your property pension.
Our exit policy also means that you can leave at any time without charge. We’re the only company that offer this type of guarantee and we offer it because we firmly believe that you’ll be happy with a property pension. We don’t charge any fees for the initial inquiry, and the cost for a property pension is actually quite minimal. With our money back guarantee there’s absolutely no reason that you shouldn’t make an inquiry to find out if you qualify for a property pension.
No other pension company offers a money back guarantee (as far as we are aware). The Landlord’s Pension believes that it will get the service standards and requirements for its clients correct every time. If we don’t then it’s only fair that the fees you have paid are refunded.
You are never tied in to a SSAS that we help to arrange. You can leave at any time and there are no penalties.
When you set up a SSAS there will be charges for the arrangement of the SSAS in addition to annual fees. These fees will all be covered in our guarantee scheme.
We will repay your set up costs within 1 week if your complaint is legitimate.